An Introvert’s Guide to Schmoozing

How to get ahead in an extrovert’s world

IT WAS DURING HER YEARS ON WALL STREET that Nancy Ancowitz figured out she was an introvert. She did the famous Myers-Briggs personality assessment, which confirmed that she is the type to feel drained after too much socializing, and relishes alone time. For Ancowitz, then a marketing executive, the results explained so much – why she needed to collect herself in a quiet room before a big meeting, or had to walk the block in the middle of the day, or dreaded the aimless chitchat of work functions. Continue reading

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Tim Hortons Takes Manhattan

Tim Hortons’ slow and stealthy invasion of America has taken on new urgency

AT 6 p.m. ON A FRIDAY LAST JULY, nine Dunkin’ Donuts restaurants throughout Manhattan closed shop quietly — a little early, but otherwise inconspicuously. Over the next 56 hours, an army of contractors and designers gutted, rebuilt and re-equipped the spaces. By Monday morning, sporting red balloons and free coffee, the stores reopened as Tim Hortons outlets. The New York media jumped on the story, declaring a “donut war” and speculating how an unfamiliar Canadian brand would fare against not just big-name coffee chains like Dunkin’ and Starbucks, but with finicky, choice-saturated New Yorkers in general. Continue reading